Pacific Palace Hotel - Batam

Jln. Duyung Sei. Jodoh, Kepulauan Riau, Batam, Indonesia  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Pacific Palace Hotel - Batam

Free Wi-Fi

Free Wi-Fi in rooms

Parking

Off-site parking

Luggage storage

Luggage storage

Locker room

24-hour

24-hour check-in

24-hour reception

24-hour room service

Food/ Drinks

Poolside snack bar

Restaurant buffet

Cafe

Snack bar

Coffee shop

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness center

Swimming pool

Outdoor swimming pool

Indoor swimming pool

Overview

Pacific Palace is a 4-star hotel offering a steam room and a hairdresser. Pacific Palace Hotel has been welcoming guests to its soundproof rooms since 2007.

This hotel is about 23.4 km away from Universal Studios Singapore. The property is set within 9 km distance from the city center.

Hang Nadim airport can be reached in 15 minutes by car from Pacific Palace Hotel.

Rooms

Rooms at Pacific Palace Hotel feature modern touches such as soundproof windows, free wireless internet, a laptop safe, individual climate control and satellite TV. There are en suite bathrooms with towels, a shower and free toiletries along with a kettle and a dishwasher for self-catering.

Eat & Drink

There is a restaurant serving local dishes on site. Serving both food and drinks, Sa Rang Bang Restaurant and Bella Italia Ristorante Italiano are situated around 550 meters from the property.

Services

Offering car rental services, Pacific Palace Hotel induces guests to explore the area.

Relax

Along with a sauna, a wellness centre and a hot tub the hotel offers massage and steam baths. Such fitness options as a fitness center, a gym and aerobics classes are available on site.

Internet

Wireless internet is available in the hotel rooms for free.

Guest Parking

Free public parking is possible at a location nearby.

Number of floors:   8.  Number of rooms:   180.

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Facilities

General

  • Non-smoking rooms
  • Off-site parking
  • Safe deposit box
  • 24-hour check-in
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Luggage storage
  • Locker room
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Gift/Newsstand
  • Hairdresser
  • Beauty salon
  • Coffee shop

Sports & Fitness

  • Fitness center
  • Tennis
  • Billiards/ Pool tables
  • Table tennis
  • Aerobics

Services

  • Paid airport shuttle
  • City shuttle service
  • 24-hour room service
  • Car rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Medical facilities service
  • Shops/Commercial services

Dining facilities

  • Continental breakfast
  • Restaurant buffet
  • Cafe
  • Poolside snack bar
  • Snack bar

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Business services
  • Fax/Photocopying

Children's facilities

  • High chairs
  • Children's pool
  • Children's play area

Leisure facilities

  • Indoor swimming pool
  • Outdoor swimming pool
  • Karaoke
  • Live entertainment
  • Garden area
  • Spa & wellness center
  • Sauna
  • Steam room
  • Jacuzzi
  • Reflex massage

Room facilities

  • Free Wi-Fi in rooms
  • In-room air conditioning
  • Individual heating
  • Paid in-room safe
  • Mini-bar
  • Soundproofed rooms
  • Living room
  • Sitting area
  • Terrace
  • Balcony
  • Tea and coffee facilities
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Steam shower
  • Bathtub
  • Hair dryer

Self-catering

  • Kitchenette
  • Mini-fridge

Media

  • Television
  • Telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-in

  • from  3 pm

Check-out

  • until  12 pm

Children and extra beds

  • One child under the age of 2 may stay for free in a crib. 
  • All children under the age of 5 may stay free of charge when using existing bedding. 
  • Maximum capacity of extra beds in a room is 1. 

How to reach hotel

hotel Pacific Palace Hotel - Batam Batam location
Show big map »

Hotel Address:

Jln. Duyung Sei. Jodoh, Kepulauan Riau, Batam, Indonesia

Get directions
City Center
  • Batam
    5.2 mi
Airports
  • Hang Nadim (BTH)
    8.3 mi
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Number of floors:
    8
  • Number of rooms:
    180

Hotel Awards

IndonesianHOTEL AWARDSHighly RecommendedBatamPacific Palace Hotel

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Indonesia

Use Badge

Rooms and availability

Pacific Palace Hotel photos Room
Cabin Double Room
  • Room size:

    260 sq. feet

  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Slippers
  • Work desk
  • Carpeted floor
  • Soundproofed windows
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Towels
  • Guest toilet
  • Bedding:Linen
  • Sofa
  • Dining:Mini-bar
  • Electric kettle
  • Media:Satellite TV
  • Wake up service
Room Description:

Room is fitted with a minibar, TV and safety deposit box.

Pacific Palace Hotel photos Room
Deluxe Double or Twin Room
  • Room size:

    530 sq. feet

  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Slippers
  • Work desk
  • Seating area
  • Carpeted floor
  • Soundproofed windows
  • Connecting room
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Towels
  • Guest toilet
  • Bedding:Linen
  • Sofa
  • Dining:Mini-bar
  • Electric kettle
  • Media:Satellite TV
  • Wake up service
Room Description:

Larger room is fitted with a minibar, TV and safety deposit box.

Pacific Palace Hotel photos Room
Executive Suite
  • Room size:

    755 sq. feet

  • Max occupancy:

    2 persons

  • Check Prices
  • Room Facilities:
    • Shower
    • Bathtub
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Slippers
  • Work desk
  • Seating area
  • Carpeted floor
  • Soundproofed windows
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Towels
  • Guest toilet
  • Bedding:Linen
  • Sofa
  • Dining:Mini-bar
  • Electric kettle
  • Dining area
  • Media:Satellite TV
  • Wake up service
  • DVD player
Room Description:

Spacious suite with a separate living room and dining area. Fitted with a minibar, TV and safety deposit box. En suite bathroom features a bathtub.

Pacific Palace Hotel Location

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  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

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Route Planner
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Local attractions

  • East Coast Park11.7 mi
    Along East Coast Parkway and East Coast Park Service Road (Bedok), Singapore
  • Robertson Quay12.1 mi
    Near Singapore River, Singapore
  • Barelang Bridge11.7 mi
    Batam - Rempang - Gelang
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Number of floors:
    8
  • Number of rooms:
    180

Hotel Awards

IndonesianHOTEL AWARDSHighly RecommendedBatamPacific Palace Hotel

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Indonesia

Use Badge

Hotels nearby
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Pacific Palace Hotel Reviews

Guest reviews are submitted by our customers after their stay at Pacific Palace Hotel

Average guest rating

7.4out of 10
Very good
Based on 11 reviews

Guest reviews

  • Single
    10.0

    The service and the surrounding atmosphere is fantastic. But the problem I supposed to check in on the 1 Dec 2012 I couldnt make it and would like to booked another reservation on the 29 Dec 2012. I would like to check with you will I get the refund of the booking on the 1 dec 2012 which I didnt turn up due to my parent admit in hospital please advice. I call yesterday the reservation dept staff but she could not give an accurate answer I check with the bank they are holding with the monies regard to the booking that I have done. I would like to booked a reservation dated 29 Dec 2012 for 1 nite please confirm. Since I have been staying there few times and booked directly. I will recommed all my working colleague from singaproe as well as other country to Pacific Palace Hotel.

  • Single
    5.8

    Internet down and no one coming to solve the issue after calling 3 times to the operator and I had been waiting 4hours in the room. Finally was told that whole hotel wlan cable connection was down.

  • Couple
    6.6

    ship design , room is spacious and food not bad...

    despite staying at the seven floor , music from the club could still be heard throughout the night. shuttle services indicated on Booked.net however it was not provided, we are being overcharged for the short distance travelled.

  • Family with children
    7.8

    The friendly hotel staff that make us comfortable.

    To maintain cleanliness surrounding the hotel.

  • Family with children
    5.8

    Convenient , not too expensive , relaxed feel , not stifling as lots of seats and space to hang about m relax in te lobby .

    Food getting less attractive and not many restaurant or places for kids like playground or kids club or arcade .

  • Older travelers
    9.6

    Conveniently located near to Harbourbay ferry terminal, about 10mins walk. The rooms have good view of sea and the sunset. The facilities are well maintained. The staff were helpful and friendly providing tips on shopping and dining.

    Its not within walking distance from nearest Shopping area. will be good if hotel can provide free shuttle to Nagoya Shopping mall. hotel taxi charges is pricey, much more than the flag down taxi. The room TV is a bit too small.

  • Couple
    5.4

    Staff able to handle complaint effectively and were not rude

    It was not made clear before booking that the pool was under rennovation. Also the hotel had the feel of a has been 4* hotel. Much rennovation required.

  • Couple
    6.6

    Price is very affordable for budget hunters

    Free WIFI located only in lobby area, even that the connection is bad. Rooms has only cable for internet connectivity.

  • Couple
    7.4

    Hotel was posh, comfortable. Food was acceptable.

    Furniture slightly old.

  • Family with children
    5.8

    Good food

    The swimming pool is open to the public, the water is too cold.

  • Couple
    5.0

    the swimming pool and jacuzzi.

    Chose this hotel from a recommendation from a friend. The room i stayed in (standard room), I believe it can be further improved. The room is ultra squeezy! There's nothing special about the room as well. It feels like a normal, budget hotel room. Toilet and main door can't be open fully because of obstruction coming from the cabinet(main door) and toilet bowl (toilet door).. The toilet sink was leaking as well and the toilet roll placing was broken. The room was among close proximity with neighbors therefore, it's really noisy. Also, there's not much light source in the room so, the room that i was in was rather dark. Wasn't satisfied with the breakfast served. Again, felt the breakfast was rather ordinary. The deposit amount that was to be paid upfront was tad hefty. Rp300,000.. Overall, i wasn't satisfied with my stay there because the room wasn't on par with the "grand" lobby. Those things i mentioned above need to be fixed. I don't mind coming back another time. Maybe i'd choose a different room.

How to reach hotel

hotel Pacific Palace Hotel - Batam Batam location
Show big map »

Hotel Address:

Jln. Duyung Sei. Jodoh, Kepulauan Riau, Batam, Indonesia

Get directions
City Center
  • Batam
    5.2 mi
Airports
  • Hang Nadim (BTH)
    8.3 mi
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Number of floors:
    8
  • Number of rooms:
    180

Hotel Awards

IndonesianHOTEL AWARDSHighly RecommendedBatamPacific Palace Hotel

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Indonesia

Use Badge