Pacific Palace Hotel - Batam

Jln. Duyung Sei. Jodoh, Kepulauan Riau, Batam, Indonesia  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Pacific Palace Hotel - Batam

Free Wi-Fi

Free Wi-Fi in rooms

Parking

Valet parking

Luggage storage
Late check-in/ -out
Food/ Drinks

Poolside snack bar

Restaurant buffet

Cafe

Coffee shop

Breakfast room

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness center

Swimming pool

Outdoor swimming pool

Indoor swimming pool

Overview

The unique Pacific Palace Hotel offers soundproof rooms in proximity to Kenko Reflexology and Fish Spa, Adventure Cove Waterpark and Sekupang International Ferry Terminal.

It is about 9 km away from the center of Batam.

Guests can reach Pacific Palace Hotel by car from Hang Nadim airport in 15 minutes.

Rooms

The rooms in Pacific Palace Hotel are fitted with soundproof windows, free Wi-Fi, a laptop safe, individual climate control and a writing table. They provide bathrooms with towels, a shower and free toiletries.

Eat & Drink

A fine selection of local dishes is served at the 24-hour restaurant. Guests can dine at Sa Rang Bang Restaurant and Bella Italia Ristorante Italiano located within 10 minutes' walk away.

Services

Pacific Palace Hotel provides guesets with shopping service, airport transfer and laundry.

Relax

Pacific Palace Hotel organizes live performances and karaoke for guests' entertainment. On-site amenities for fitness include a fitness centre, a gym and aerobics classes.

Internet

Wireless internet is available in the hotel rooms for free.

Guest Parking

Free public parking is possible at a location nearby.

Number of floors:   8.  Number of rooms:   180.

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Facilities

General

  • Free Wi-Fi
  • Paid parking
  • 24-hour check-in
  • 24-hour reception
  • Non-smoking rooms
  • Safe deposit box
  • No pets allowed
  • Coffee shop
  • Currency exchange
  • ATM/Cash machine
  • Beauty salon
  • Luggage storage
  • Elevator
  • Rooms/ Facilities for disabled

Sports & Fitness

  • Billiards/ Pool tables
  • Aerobics
  • Table tennis
  • Tennis

Services

  • Paid airport shuttle
  • City shuttle service
  • Valet parking
  • 24-hour room service
  • Car rental
  • Dry cleaning
  • Self-service laundry
  • Medical facilities service
  • Shops/Commercial services
  • Tours/Ticket assistance

Dining facilities

  • Bed and breakfast
  • Continental breakfast
  • Breakfast room
  • Restaurant buffet
  • Poolside snack bar
  • Cafe

Meeting facilities

  • Business center
  • Conference room
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children's facilities

  • High chairs
  • Playground
  • Children's pool

Leisure facilities

  • Outdoor swimming pool
  • Indoor swimming pool
  • Karaoke
  • Live entertainment
  • Health club
  • Spa & wellness center
  • Steam bath
  • Jacuzzi
  • Garden area
  • Theater
  • Reflex massage

Room facilities

  • Free Wi-Fi in rooms
  • In-room air conditioning
  • Individual heating
  • Paid in-room safe
  • Mini-bar
  • Tea and coffee facilities
  • Soundproofed rooms
  • Living room
  • Sitting area
  • Terrace
  • Balcony
  • Rollaway beds
  • Ironing facilities

Bathroom

  • Private bathroom
  • Bathtub
  • Steam shower
  • Hair dryer

Self-catering

  • Kitchenette
  • Mini-fridge

Media

  • Television
  • Telephone
  • AM/FM alarm clock

Room decor

  • Parquet floor

Policies

Check-in

  • from  3 pm

Check-out

  • until  12 pm

Children and extra beds

  • One child under the age of 2 may stay for free in a crib. 
  • All children under the age of 5 may stay free of charge when using existing bedding. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Pacific Palace Hotel - Batam Batam location
Show big map »

Hotel Address:

Jln. Duyung Sei. Jodoh, Kepulauan Riau, Batam, Indonesia

Get directions
City Center
  • Batam
    5.2 mi
Airports
  • Hang Nadim (BTH)
    8.3 mi
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Number of floors:
    8
  • Number of rooms:
    180

Hotel Awards

IndonesianHOTEL AWARDSHighly RecommendedBatamPacific Palace Hotel

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Indonesia

Use Badge

Rooms and availability

Pacific Palace Hotel photos Room
Guest Room
Bed type: King-size bed or Double bed
Size: 260 sq. feet
Check Prices
  • Air conditioning
  • Shower
— Less information+ More information

Room is fitted with a minibar, TV and safety deposit box.

Room facilities
    Pacific Palace Hotel photos Room
    Deluxe Double Room
    Bed type: Double bed or 2 Single beds or Double bed or Twin beds
    Size: 530 sq. feet
    Check Prices
    • Air conditioning
    • Shower
    — Less information+ More information

    Larger room is fitted with a minibar, TV and safety deposit box.

    Room facilities
      Pacific Palace Hotel photos Room
      Executive Suite
      Bed type: 1 Super King-size bed
      Size: 755 sq. feet
      Check Prices
      • Air conditioning
      • Private bathroom
      — Less information+ More information

      Spacious suite with a separate living room and dining area. Fitted with a minibar, TV and safety deposit box. En suite bathroom features a bathtub.

      Room facilities

        How to reach hotel

        hotel Pacific Palace Hotel - Batam Batam location
        Show big map »

        Hotel Address:

        Jln. Duyung Sei. Jodoh, Kepulauan Riau, Batam, Indonesia

        Get directions
        City Center
        • Batam
          5.2 mi
        Airports
        • Hang Nadim (BTH)
          8.3 mi
        Hotel information
        • Check-in:
          from  3 pm
        • Check-out:
          until  12 pm
        • Number of floors:
          8
        • Number of rooms:
          180

        Hotel Awards

        IndonesianHOTEL AWARDSHighly RecommendedBatamPacific Palace Hotel

        According to guest reviews, the hotel has been rated as
        Best Luxury Hotels in Indonesia

        Use Badge

        Pacific Palace Hotel Location

        Legend
        • Current hotel
        • Hotels nearby
        • Other hotels
        • Airports
        • Underground stations
        • Train stations
        • Parks
        • Tourist attractions
        • Museums
        • Convention centers
        • Stadiums
        • Food and meals
        • General

        Hover above the icons to see hotel photo and details.

        Click the hotel to go to the main hotel page.

        Route Planner
        Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

        Local attractions

        • East Coast Park - 11.7 mi
          Along East Coast Parkway and East Coast Park Service Road (Bedok), Singapore
        • Robertson Quay - 12.1 mi
          Near Singapore River, Singapore
        • Barelang Bridge - 11.7 mi
          Batam - Rempang - Gelang
        Hotel information
        • Check-in:
          from  3 pm
        • Check-out:
          until  12 pm
        • Number of floors:
          8
        • Number of rooms:
          180

        Hotel Awards

        IndonesianHOTEL AWARDSHighly RecommendedBatamPacific Palace Hotel

        According to guest reviews, the hotel has been rated as
        Best Luxury Hotels in Indonesia

        Use Badge

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        Cities nearby

        Pacific Palace Hotel Reviews

        Guest reviews are submitted by our customers after their stay at Pacific Palace Hotel

        Average guest rating

        7.4out of 10
        Very good
        Based on 11 reviews

        Guest reviews

        • Single
          10.0

          The service and the surrounding atmosphere is fantastic. But the problem I supposed to check in on the 1 Dec 2012 I couldnt make it and would like to booked another reservation on the 29 Dec 2012. I would like to check with you will I get the refund of the booking on the 1 dec 2012 which I didnt turn up due to my parent admit in hospital please advice. I call yesterday the reservation dept staff but she could not give an accurate answer I check with the bank they are holding with the monies regard to the booking that I have done. I would like to booked a reservation dated 29 Dec 2012 for 1 nite please confirm. Since I have been staying there few times and booked directly. I will recommed all my working colleague from singaproe as well as other country to Pacific Palace Hotel.

        • Single
          5.8

          Internet down and no one coming to solve the issue after calling 3 times to the operator and I had been waiting 4hours in the room. Finally was told that whole hotel wlan cable connection was down.

        • Couple
          6.6

          ship design , room is spacious and food not bad...

          despite staying at the seven floor , music from the club could still be heard throughout the night. shuttle services indicated on Booked.net however it was not provided, we are being overcharged for the short distance travelled.

        • Family with children
          7.8

          The friendly hotel staff that make us comfortable.

          To maintain cleanliness surrounding the hotel.

        • Family with children
          5.8

          Convenient , not too expensive , relaxed feel , not stifling as lots of seats and space to hang about m relax in te lobby .

          Food getting less attractive and not many restaurant or places for kids like playground or kids club or arcade .

        • Older travelers
          9.6

          Conveniently located near to Harbourbay ferry terminal, about 10mins walk. The rooms have good view of sea and the sunset. The facilities are well maintained. The staff were helpful and friendly providing tips on shopping and dining.

          Its not within walking distance from nearest Shopping area. will be good if hotel can provide free shuttle to Nagoya Shopping mall. hotel taxi charges is pricey, much more than the flag down taxi. The room TV is a bit too small.

        • Couple
          5.4

          Staff able to handle complaint effectively and were not rude

          It was not made clear before booking that the pool was under rennovation. Also the hotel had the feel of a has been 4* hotel. Much rennovation required.

        • Couple
          6.6

          Price is very affordable for budget hunters

          Free WIFI located only in lobby area, even that the connection is bad. Rooms has only cable for internet connectivity.

        • Couple
          7.4

          Hotel was posh, comfortable. Food was acceptable.

          Furniture slightly old.

        • Family with children
          5.8

          Good food

          The swimming pool is open to the public, the water is too cold.

        • Couple
          5.0

          the swimming pool and jacuzzi.

          Chose this hotel from a recommendation from a friend. The room i stayed in (standard room), I believe it can be further improved. The room is ultra squeezy! There's nothing special about the room as well. It feels like a normal, budget hotel room. Toilet and main door can't be open fully because of obstruction coming from the cabinet(main door) and toilet bowl (toilet door).. The toilet sink was leaking as well and the toilet roll placing was broken. The room was among close proximity with neighbors therefore, it's really noisy. Also, there's not much light source in the room so, the room that i was in was rather dark. Wasn't satisfied with the breakfast served. Again, felt the breakfast was rather ordinary. The deposit amount that was to be paid upfront was tad hefty. Rp300,000.. Overall, i wasn't satisfied with my stay there because the room wasn't on par with the "grand" lobby. Those things i mentioned above need to be fixed. I don't mind coming back another time. Maybe i'd choose a different room.

        How to reach hotel

        hotel Pacific Palace Hotel - Batam Batam location
        Show big map »

        Hotel Address:

        Jln. Duyung Sei. Jodoh, Kepulauan Riau, Batam, Indonesia

        Get directions
        City Center
        • Batam
          5.2 mi
        Airports
        • Hang Nadim (BTH)
          8.3 mi
        Hotel information
        • Check-in:
          from  3 pm
        • Check-out:
          until  12 pm
        • Number of floors:
          8
        • Number of rooms:
          180

        Hotel Awards

        IndonesianHOTEL AWARDSHighly RecommendedBatamPacific Palace Hotel

        According to guest reviews, the hotel has been rated as
        Best Luxury Hotels in Indonesia

        Use Badge