Pacific Palace Hotel - Batam

Jl Duyung Sei Jodoh, Batam, Indonesiashow map
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Rooms and Guests
2Guests1room
Highlights
7
Very goodBased on  11 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Luxury Hotels in Indonesia

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Overview

The comfortable Pacific Palace Hotel lies in a busy area of Batam. The hotel was opened in 2007, offering accommodation in an 8-story building designed in the industrial style.

The venue is 24 km away from Universal Studios Singapore. The city center lies within 9 km from the venue.

Pacific Palace Hotel enjoys a prime location within a 20-minute drive to Hang Nadim airport.

Rooms

The property offers non-smoking rooms equipped with individual climate control, a laptop safe, coffee/tea makers, a writing table and soundproof windows. The rooms feature a dishwasher and a kettle as well as en suite bathrooms with a shower, free toiletries and towels.

Eat & Drink

In the morning a complimentary buffet breakfast is served. The restaurant entices with dishes of local cuisine. The small snack bar offers billiards, a terrace and Wi-Fi. The steakhouse Sa Rang Bang Restaurant is around 10 minutes’ walk away.

Services

Guests can use car rental services on site.

Relax

Cribs, high chairs and a pool are provided for guests with children. Lawn tennis and table tennis as well as a gym, aerobics classes and a fitness centre will help travelers keep fit.

Internet

Wireless internet is available in the hotel rooms for free.

Guest Parking

Public parking is possible at a location nearby for free.

Number of floors:   8.  Number of rooms:   180.

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Facilities
Free Wi-Fi

Free Wi-Fi in rooms

Parking

Off-site car park

Luggage storage
24-hour services

24-hour check-in

24-hour reception

24-hour room service

Food/ Drinks

Poolside snack bar

Cafe

Snack bar

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness centre

Swimming pool

Outdoor heated swimming pool

Indoor swimming pool

Sports & Fitness

  • Fitness centre
  • Tennis
  • Billiard tables
  • Table tennis
  • Aerobics

Services

  • Paid airport shuttle
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Medical facilities service
  • Shops/Commercial services
  • Bell staff/Porter

Dining

  • Continental breakfast
  • Restaurant with air conditioning
  • Cafe
  • Poolside snack bar
  • Snack bar

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Projector
  • Printers
  • Fax/Photocopying

Children

  • Cots
  • High chairs
  • Children's pool
  • Children's play area

Spa & Leisure

  • Outdoor heated swimming pool
  • Indoor swimming pool
  • Beach umbrellas
  • Sun loungers
  • Karaoke
  • Live entertainment
  • Night club
  • Garden area
  • Theatre
  • Spa & wellness centre
  • Sauna
  • Jacuzzi
  • Massage

Room features

  • Free Wi-Fi in rooms
  • Air conditioning
  • Individual heating
  • In-room safe
  • Mini-bar
  • Soundproofed rooms
  • Living room
  • Sitting area
  • Terrace
  • Balcony
  • Tea and coffee facilities
  • In-room desk
  • Rollaway beds

Bathroom

  • Bathroom
  • Bathtub
  • Shower
  • Hair dryer
  • Slippers
  • Free toiletries

Self-catering

  • Kitchenette
  • Mini-fridge
  • Electric kettle

Media

  • Cable/ Satellite television
  • Local calls
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 3 pmFREECheck-outuntil 12 pmFREE
Children & extra bedsOne child0 - 2 yearsCotFREEExisting beddingFREEAll children3 - 5 yearsExisting beddingFREEExtra bedChildren above
5 years or adults
Extra bed
Maximum capacity of extra beds in a room is 1. 
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
Getting around
Airports
Hang Nadim (BTH)8.3 mi
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Reviews
7.4
Very goodBased on  11  reviews
  • 10.0
    Exclusive

    The service and the surrounding atmosphere is fantastic. But the problem I supposed to check in on the 1 Dec 2012 I couldnt make it and would like to booked another reservation on the 29 Dec 2012. I would like to check with you will I get the refund of the booking on the 1 dec 2012 which I didnt turn up due to my parent admit in hospital please advice. I call yesterday the reservation dept staff but she could not give an accurate answer I check with the bank they are holding with the monies regard to the booking that I have done. I would like to booked a reservation dated 29 Dec 2012 for 1 nite please confirm. Since I have been staying there few times and booked directly. I will recommed all my working colleague from singaproe as well as other country to Pacific Palace Hotel.

  • 5.8
    Guest rating

    Internet down and no one coming to solve the issue after calling 3 times to the operator and I had been waiting 4hours in the room. Finally was told that whole hotel wlan cable connection was down.

  • 6.6
    Good

    ship design , room is spacious and food not bad...

    despite staying at the seven floor , music from the club could still be heard throughout the night. shuttle services indicated on Booked.net however it was not provided, we are being overcharged for the short distance travelled.

  • 7.8
    Fabulous

    The friendly hotel staff that make us comfortable.

    To maintain cleanliness surrounding the hotel.

  • 5.8
    Guest rating

    Convenient , not too expensive , relaxed feel , not stifling as lots of seats and space to hang about m relax in te lobby .

    Food getting less attractive and not many restaurant or places for kids like playground or kids club or arcade .

  • 9.6
    Exclusive

    Conveniently located near to Harbourbay ferry terminal, about 10mins walk. The rooms have good view of sea and the sunset. The facilities are well maintained. The staff were helpful and friendly providing tips on shopping and dining.

    Its not within walking distance from nearest Shopping area. will be good if hotel can provide free shuttle to Nagoya Shopping mall. hotel taxi charges is pricey, much more than the flag down taxi. The room TV is a bit too small.

  • 5.4
    Guest rating

    Staff able to handle complaint effectively and were not rude

    It was not made clear before booking that the pool was under rennovation. Also the hotel had the feel of a has been 4* hotel. Much rennovation required.

  • 6.6
    Good

    Price is very affordable for budget hunters

    Free WIFI located only in lobby area, even that the connection is bad. Rooms has only cable for internet connectivity.

  • 7.4
    Very good

    Hotel was posh, comfortable. Food was acceptable.

    Furniture slightly old.

  • 5.8
    Guest rating

    Good food

    The swimming pool is open to the public, the water is too cold.

  • 5.0
    Guest rating

    the swimming pool and jacuzzi.

    Chose this hotel from a recommendation from a friend. The room i stayed in (standard room), I believe it can be further improved. The room is ultra squeezy! There's nothing special about the room as well. It feels like a normal, budget hotel room. Toilet and main door can't be open fully because of obstruction coming from the cabinet(main door) and toilet bowl (toilet door).. The toilet sink was leaking as well and the toilet roll placing was broken. The room was among close proximity with neighbors therefore, it's really noisy. Also, there's not much light source in the room so, the room that i was in was rather dark. Wasn't satisfied with the breakfast served. Again, felt the breakfast was rather ordinary. The deposit amount that was to be paid upfront was tad hefty. Rp300,000.. Overall, i wasn't satisfied with my stay there because the room wasn't on par with the "grand" lobby. Those things i mentioned above need to be fixed. I don't mind coming back another time. Maybe i'd choose a different room.

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Highlights
7
Very goodBased on  11 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Luxury Hotels in Indonesia

Use Badge
Good to know
Check-infrom 3 pmFREECheck-outuntil 12 pmFREE
Children & extra bedsOne child0 - 2 yearsCotFREEExisting beddingFREEAll children3 - 5 yearsExisting beddingFREEExtra bedChildren above
5 years or adults
Extra bed
Maximum capacity of extra beds in a room is 1. 
PetsPets are not allowed.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Hang Nadim (BTH)8.3 mi
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
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Check-out
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Rooms and Guests
2Guests1room
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